Our Methodology

We apply the Organization Development Process Model in our consulting. This approach has proven effective in ensuring that the root causes of your issues are addressed, not just the symptoms. By involving your organization in the process, we aim to increase the productive capacity of your organization by embedding the learning that takes place during the project in your employees.

Assessment/Evaluation

We start with the assumption that we need to find out what your needs are based on sound data before suggesting how we might address them (see Our Commitments). We will strive to conduct an assessment of your needs before recommending specific services. Assessment/Evaluation methods include:

• Employee Surveys/Focus Groups
• Organizational Diagnosis
• Multi-rater Feedback - computer based and by interviews - for the sole purpose of development, not for promotions or performance appraisal
• Evaluation of Training Outcomes

Organizational-level Offerings

If the assessment points to an organizational-level issue, the following are a sample of potential offerings:

• Strategic Planning
• Organizational Culture Change
• Building a Learning Organization
• Process Improvement

Team-level Offerings

If the assessment points to a team-level issue, the following are a sample of potential offerings:

• Team Building
• Process Consultation
• Meeting Facilitation
• Conflict Management

Individual-level Offerings

If the assessment points to an individual-level issue, the following are a sample of potential offerings:

• Executive Coaching
• Mentoring Programs
• Action Learning
• Instructional Design
• e-Learning/Distance Learning Development
• Training